At fubo88, we believe that gambling is — and must remain — a form of entertainment. This page explains our commitment to player safety, the tools available to help you stay in control, and the support resources accessible to anyone who needs them. If gambling stops feeling like fun, we are here to help.
These are the specific commitments fubo88 makes to every Malaysian player who uses our platform.
fubo88 requires all players to be at least 21 years of age. Age verification is mandatory during KYC, and accounts found to belong to underage users are permanently closed immediately. We do not compromise on this.
Set your own daily, weekly, or monthly deposit cap directly from your account settings. Limit reductions take effect immediately. Increases require a mandatory 24-hour cooling-off period before activation.
Configure session duration alerts and automatic logouts after a defined period of continuous play. Losing track of time is a known risk factor — our time management tools help you stay aware.
Request a temporary account suspension for 24 hours, 7 days, or 30 days whenever you need a break. During a cooling-off period, your account is fully locked — you cannot deposit, bet, or log in until the period expires.
If you believe your gambling has become a problem, you can request permanent self-exclusion at any time. Once activated, your account is permanently closed. fubo88 will not allow re-registration under any name or payment method.
Define a maximum loss threshold per session or per rolling time period. When you reach your limit, your session ends automatically. Loss limits are an effective way to ensure gambling stays within your personal budget.
Gambling, at its best, is a form of entertainment — the same way watching the Liga Super Malaysia match at a mamak in Petaling Jaya, or following EPL fixtures on a Sunday morning, is entertainment. The excitement of a live sportsbook wager or a Baccarat hand in progress should feel like a fun addition to your weekend, not a source of financial anxiety or emotional stress.
fubo88 is aware that online gambling carries real risks for a minority of players. Problem gambling does not always look dramatic — it can develop gradually, often without the player initially recognising it. That is why responsible gambling at fubo88 is not just a set of rules printed in small text at the bottom of a page. It is an active, operational commitment embedded in how our platform is designed and how our support team operates.
"Never gamble with money you cannot afford to lose. Never gamble to chase previous losses. Never treat gambling as a way to solve financial problems."
The three principles above are the foundation of responsible gambling. They sound simple, but they are easy to forget in the moment — especially in the middle of a live in-play market or a long slot session. fubo88's responsible gambling tools are designed to help you honour these principles even when it is difficult to do so on your own.
We encourage all players, from those in Kuala Lumpur to Johor Bahru, to take a moment to review the tools available on this page and to use them proactively — not just reactively. Setting a deposit limit when you first create your account is far more effective than trying to reduce one in the middle of a losing streak.
If you are using fubo88's platform and you notice that you are spending more than you intended, playing for longer than planned, or feeling anxious or irritable when you are not gambling — these are early warning signs that deserve your attention. Please read the self-assessment section below and, if needed, speak to our support team.
Problem gambling can affect anyone. Being honest with yourself about these patterns is the first step toward getting it under control.
Placing larger bets to try to recover money already lost — particularly after a significant losing session. This pattern escalates rapidly and rarely leads to recovery.
Regularly playing for much longer than planned, or discovering that hours have passed without noticing. This indicates that gambling is absorbing an unhealthy amount of your attention.
Spending money earmarked for rent, utilities, food, or other essential expenses on gambling. If you are delaying bill payments to fund betting, this is a serious warning sign.
Withdrawing from social activities, family time, or work commitments in favour of gambling. Hiding your gambling activity from people close to you is also a significant red flag.
Feeling anxious, irritable, or depressed when you are not gambling, or using gambling as a way to escape stress, sadness, or anxiety. These are signs that gambling has moved beyond entertainment.
Borrowing money from friends, family, or financial institutions specifically to fund gambling activity. If gambling is creating debt, please contact our support team or a helpline immediately.
Every tool below is available to all registered fubo88 players. Access them via your account settings or by contacting our live chat team 24/7.
Set a maximum amount you can deposit within a daily, weekly, or monthly period. Once your limit is reached, no further deposits are accepted until the period resets or a new lower limit takes effect.
Takes effect instantlyDefine the maximum amount you are willing to lose in a given time period. When your cumulative net loss reaches this threshold, your session ends and you cannot place further wagers until the period resets.
Takes effect instantlySet an alert or automatic logout after a defined session duration — e.g. 1 hour, 2 hours, or 3 hours. You will receive a pop-up notification before the session ends, giving you the option to continue or log out.
Takes effect instantlyEnable periodic on-screen reminders that display how long you have been playing in your current session and how much you have wagered. Reality checks run at intervals you define — typically every 30 or 60 minutes.
Takes effect instantlyRequest a temporary account suspension of 24 hours, 7 days, or 30 days. During a cooling-off period, your account is fully locked — deposits, wagers, and logins are all blocked until the period expires.
Active within 1 hour of requestIf you believe you have a gambling problem, request permanent self-exclusion at any time via live chat. Your account will be permanently and irrevocably closed. fubo88 will not process any re-registration attempt under your identity.
Permanent — cannot be reversedTo activate any of these tools, access your account settings or contact our support team via live chat 24/7. Self-exclusion requests are actioned within 1 hour of receipt.
Answer honestly. If you find yourself saying "yes" to two or more of these questions, we encourage you to use one of our responsible gambling tools or speak to a support organisation.
Have you ever spent more money on gambling than you originally intended to in a single session?
Have you ever stayed up unusually late or lost significant amounts of sleep because of gambling activity on fubo88 or any other platform?
Have you ever tried to win back money that you lost gambling, by placing more bets immediately after a losing session?
Have you ever hidden the amount of time or money you spend on gambling from a family member, partner, or close friend?
Have you ever used money reserved for rent, bills, food, or other essential expenses to fund gambling activity?
Have you ever felt anxious, irritable, or unable to concentrate when you were unable to gamble?
Have you ever borrowed money — from a friend, family member, or financial institution — in order to fund gambling?
Do you find that you need to gamble with increasingly larger amounts of money to feel the same level of excitement?
If you answered "yes" to two or more of the above questions, your gambling habits may warrant closer attention. We strongly encourage you to set a deposit limit or cooling-off period via your account settings today, and to contact a responsible gambling support organisation. You are not alone, and help is available.
These organisations provide confidential, free support for anyone affected by problem gambling — for the player themselves and for family members.
Malaysia's national welfare assistance hotline, operated by the Ministry of Women, Family and Community Development. Available 24 hours a day, 7 days a week for counselling, referrals, and crisis support.
A leading international provider of free information, advice, and support for anyone affected by problem gambling. Offers a free helpline, online chat, and national treatment programmes.
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem with compulsive gambling. International chapters including Asia-Pacific.
Our support team is available 24/7 via live chat inside your account. We can activate responsible gambling tools, process cooling-off requests, and facilitate permanent self-exclusion immediately.
Email fubo88 Support: [email protected] (plain text only — not a clickable link) | Responsible gambling requests submitted via email are actioned within 1 business hour.
Responsible gambling is not a marketing statement at fubo88 — it is an operational commitment with real, measurable implementation. Here is what we actively do, every day, to protect our players.
When gambling feels like entertainment, fubo88 is here for the experience. When it stops feeling fun, our tools and support team are ready to help — 24 hours a day, 7 days a week. For players aged 21 and above only.
fubo88 operates under international online gaming licensing. Malaysian players are responsible for compliance with local laws. Problem gambling support: Talian Kasih 15999. 21+ only.